Common Questions and Answers
If you need customer service, you can contact Aquila Adventures support anytime by sending us an e-mail: info@aquilaadventures.com.com WhatsApp:+201012880083
One of our agentts will get in touch with you regarding details of your trip.
Yes, but of course they need to be supervised by an adult.
Kindly consult your doctor who should make a decision according to the medical case
You can upgrade your program however if you downgrade it will be non-refundable
No, pets are not allowed
ry to change your request date, schedule or program
Yes you can change your booking schedule or program by calling us on: +201012880083 From 08 am to 06 pm or send us on our email: info@aquilaadventures.com
Yes only paid booking are confirmed
If you are experiencing issues booking please follow these steps :
1 - check your internet connection: slow or unstable internet can cause issues with online booking.try resetting your modem or router or try connecting to a different network 2 - change your browser or device: sometimes, certain browsers or devices can have compatibility issues with our booking system. Try using a different browser or different device. 3 - wait, try again: our booking system may experience temporary outages or slowdowns due to high traffic. If you experience an error message, wait a few minutes and try again. If none of the above steps resolve the issue, please contact us for further assistance +201012880083. From 08 am to 06 pm or email
CONTACT US Get in touch Working hours: 08 AM - 06 PM Phone: +201012880083 E-mail: info@aquilaadventured.com Or leave your personal information her to get in touch with one of our consultants.
Snorkeling Trips
Basic swimming is recommended, but beginners get full safety instructions.
Yes, we provide masks, snorkels, and fins — or you can bring your own.
Vibrant coral reefs, tropical fish, and sometimes turtles or dolphins.
Typically 2–4 hours, depending on the package.
Absolutely — all trips are supervised by certified instructors.
Eden Island
It’s a beautiful Red Sea island near Hurghada, reachable by a 30–45 min boat ride.
Swimming, snorkeling, relaxing on the beach, and enjoying boat trips.
Definitely — calm, shallow waters make it ideal for families with kids.
Yes, there are on-site restaurants and cafes offering local seafood and snacks.
Yes, we offer guided day tours with snorkeling and marine life exploration.
Mahmya Island
A full-day trip to a beautiful Red Sea island, offering swimming, snorkeling, and beach relaxation.
Around 6–8 hours, including boat transfers, beach time, snorkeling, and lunch.
Snorkeling, swimming, sunbathing, and enjoying local food at the island’s restaurant.
Yes! Calm waters and shallow reefs make it perfect for families with children.
Book online via our website or contact our team in advance, especially during peak seasons.
City Tours (Hurghada, Cairo, Luxor)
Visits to major landmarks, cultural sites, local markets, with guide and transportation.
Usually 3–5 hours (Hurghada) or 12–14 hours for day tours to Cairo or Luxor.
Yes! We offer guides in English, German, French, Russian, and more.
Absolutely — private tours can be tailored to your interests.
Yes, advance booking is recommended, especially for private or flight-based tours.
Diving Courses & Adventures
ou can book through our website or contact us directly. We offer beginner to advanced PADI-certified courses with professional instructors.
Basic swimming helps, but beginner programs like Discover Scuba Diving don’t require full swimming skills — just comfort in water.
Kids can start as young as 10 years old with the PADI Junior Open Water Diver course.
A: Children can start PADI programs as young as 10 years old with the Junior Open Water Diver course.
The Open Water Diver course typically takes 3–4 days, including theory, pool training, and open-water dives.
Yes! Our certified instructors provide safe, supervised experiences with high-quality equipment.
Horse Riding
Yes! Experienced instructors and gentle horses ensure a safe, fun experience.
Comfortable clothing, long pants, closed shoes, and we provide helmets.
Kids can start riding from around 6 years old, depending on size and ability.
Usually 2–3 hours, with options for short rides or longer excursions.
Yes! We offer both scenic trail rides and special night rides under the stars.
Hotel Reservations
Through our website, by phone, or by contacting our reservation team.
Yes, depending on the cancellation policy. Contact us for help.
Yes, transfers can be arranged when you book your stay.
Credit cards, bank transfers, and sometimes cash at check-in.
Yes! We offer special rates for families and group bookings. we have Aquila Adventure membership which you can get much more