Privacy Policy

Effective Date: [1/6/2025]

Aquila Adventures is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By accessing our website or booking a trip, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1. Personal Information

When you book a trip, create an account, or contact us, we may collect the following information:

Full Name

Email Address

Phone Number

Payment Details (processed securely via third-party payment gateways)

Passport or ID details (if required for certain bookings)

1.2. Non-Personal Information

We may collect non-personal data, such as:

Browser type and version

Device information (e.g., operating system, IP address)

Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

Process and confirm bookings.

Communicate with you regarding your trips, inquiries, or updates.

Improve our website, services, and customer experience.

Send promotional offers or newsletters (you can opt out at any time).

Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Tour operators, guides, or transportation companies to facilitate your trip.

Payment Processors: For secure payment transactions.

Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These cookies:

Help us understand user behavior.

Allow us to offer personalized content.

Enable features such as saved preferences and login sessions.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Storage and Security

5.1. Your data is stored securely on our servers and protected with industry-standard encryption and security measures.

5.2. Payment information is processed securely via third-party payment gateways and is not stored on our servers.

5.3. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your data, subject to legal or contractual obligations.

Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights, please contact us at Aquila Adventures.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@aquilaadventures.com

Phone: +201012880083

Address: [Egypt-Red Sea – Hurghada – Arabia St]

• By using our website and services, you acknowledge that you have read and understood this Privacy Policy.