TERMS & CONDITIONS

General rules

• Pets are not allowed
• In the event of unfavorable weather conditions, Aquila Adventures reserve the right to cancel and refund the trip either on the day of departure or up to one day in advance
• Infants are for free (till 5 years old), half price ticket for children 5 – 10 years old.
  
  By using our Platform you agree to our Terms & Conditions. Please read them carefully before making a booking.

1. GENERAL INFORMATION 

1.1 These Terms and Conditions govern to use of Aquila Adventures owned and operated by Aquila Adventures
1.2 By accessing or using the website, you accept and agree to be bound by these terms. If you do not agree, please do not use our services.

2. SERVICES PROVIDED 

2.1 Aquila Adventures offers a platform for booking trips and experiences in Egypt.
2.2 All trips are subject to availability at the time of booking.
2.3 We act as an intermediary between customers and service providers (e.g., tour guides, transportation companies).

3. BOOKING AND PAYMENT 

3.1 All bookings must be made through our website or authorized channels.
3.2 Payments are accepted via
3.3 Full payment is required to confirm the booking unless otherwise stated.
3.4 Prices listed on the website are in euros and include applicable taxes, unless stated otherwise.

4. CANCELLATIONS AND REFUNDS 

4.1 Cancellations made 48 hours before the trip date may be eligible for a refund.
4.2 Cancellations made 24 hours before the trip date may be minus 50% of the price.
4.3 No refunds will be provided for cancellations made within the same day of the trip.
4.4 If a trip is canceled due to unforeseen circumstances(e.g. Weather, safety concerns), we will offer rescheduling or a full refund.

5. RESPONSIBILITIES OF THE CUSTOMER 

5.1 Customers are responsible for providing accurate personal and booking information.
5.2 It is the customers responsibility to arrive on time for scheduled trips and adhere to any guidelines provided by the service provider. 5.3 Customers must disclose any medical conditions or special requirements prior to the trip.

6. LIMITATION OF LIABILITY 

6.1 Aquila Adventures is not responsible for injuries, losses or damages that occur during trips.
6.2 While we ensure service providers meet quality standards, we are not liable for their actions or omissions,

7. PRIVACY POLICY 

7.1 All personal information collected during booking process is handled in accordance with our (Privacy policy link)

8. GOVERNING LAW 

8.1 These Terms and Conditions are governed by and construed in accordance with the laws of Egypt.
8.2 Any disputes arising from these terms shall be resolved in the courts of Egypt.

9. CHANGES TO TERMS 

9.1 We reserve the right to modify these terms at any time. Updated will be posted on this page with revised date.
9.2 Continued use of the website after changes implies acceptance of the new terms.

10. CONTACT INFORMATION 

If you have any questions or concerns about these terms, please contact us on: E-mail: info@aquilaadventures.com Phone no.: +201012880083

★ By proceeding with a booking, you confirm that you have read and agreed to these Terms and Conditions.